The Candidate Is More Digital Than Ever, but HR Providers (Still) Aren't
Recruitment agencies are not sufficiently able to offer candidates the digital experience they expect. This despite fierce competition and a persistently tight labor market.
In recent years, the desire for 'digital self-service' has increased dramatically. The gap between how candidates act and how traditional staffing agencies offer their services is large.
Research by Federgon (December 2021) shows that job seekers go through the beginning of the hiring process digitally in particular.
But... what happens in practice?
Research by HRlinkIT among 50 intermediaries in Belgium and the Netherlands reveals a large gap:
- At 82% of recruitment agencies, profile enrichment is a manual process.
- At 76%, pre-screening of candidates is done manually.
- At 58%, matching vacancies with candidates is a manual process.
Everything in one place
Give candidates the option to choose for themselves what they do digitally and what they don't. That freedom of choice creates a much better candidate experience, and makes you as an intermediary more agile for the future.
