ClearXperts, a leading project sourcing and interim management agency, quickly minimized manual work for recruiters and improved the candidate experience. Their secret? Using various landing pages and a candidate portal they can customize themselves.
ClearXperts is a project sourcing and interim management agency specialized in finance, marketing, HR, and legal consultancy. Every year, they place over 200 consultants at various top organizations, including Coca-Cola, Engie, Colruyt, Danone, Belfius, and Telenet. ClearXperts looked for ways to optimize their recruitment process and strengthen candidate interaction using Minggo's candidate portals and apps.
Challenges
Monda Declercq, Talent Acquisition Specialist at ClearXperts, shares their specific challenges: digitizing manual work (candidate information registration was mainly done manually), linking communication with the ATS, and improving the candidate experience with a candidate portal.
#1 Digitizing manual work
Despite using the Carerix ATS, candidate information registration was mainly done manually, which was time-consuming for recruiters.
#2 Linking communication with the ATS
ClearXperts' active marketing department needed a way to seamlessly link communication with candidates to the ATS.
#3 Improving the candidate experience
ClearXperts wanted a candidate portal where candidates could manage all their information digitally and have an improved experience.
Solution
ClearXperts chose Minggo to address these challenges, says Monda from ClearXperts. “With Minggo, we create candidate portals and landing pages ourselves that integrate seamlessly with our Carerix ATS. Using templates and drag-and-drop functionality made it possible to make adjustments without needing a developer.”
Hardly any manual work
In the candidate portal that ClearXperts created, candidates can update their details, upload documents, and more. As a result, a huge workload has been lifted from the recruiters, says Monda Declercq. “The benefit of Minggo is greatest for our recruiters. They hardly have to enter data manually anymore and now only need to pick up the phone for personal contact with candidates. No longer for administrative matters.”
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More effective recruiting through the best-performing channels
“ClearXperts is heavily invested in social media campaigns to find talent,” explains Monda Declercq. “But we didn’t have a way to link our candidate communication to our ATS.” With Minggo, they can now create job-specific application pages for key vacancies in minutes and add them to their social media campaigns. Those applications go straight into the ATS.
Moreover, they now have 100% more visibility into the performance of their recruitment channels, says Monda from ClearXperts. “We know exactly who is coming in through which channel because every campaign is linked to a separate application. This allows us to allocate our budget per channel in an evidence-based way. And we only choose the channels with the highest conversion rates.”
Candidate experience has improved significantly
Finally, the consultancy firm has been able to significantly improve its service to candidates. “Our candidates provide a lot of information that now ends up directly in our ATS,” explains Monda Declercq. “We only have to ask for things once; there’s no need for follow-up emails. This makes for a better experience for our candidates. And it looks good, too. We now communicate via an app in our own branding, which looks much more professional.”
Future: profile enrichment and appointment scheduling
In the future, ClearXperts wants to use Minggo to recruit students for interim management positions. Currently, they have to keep visiting schools to sift through databases and manually transfer that data into their ATS. With Minggo, students can register once, and their details go directly into Carerix.
The profile enrichment features are also interesting for ClearXperts. Monda Declercq notes: “For the interim management business, that enrichment is very interesting. When is someone available? What are their daily rates? What are their preferences? Up until now, we’ve been doing all of that manually, but that’s also something Minggo can support.”
Finally, ClearXperts wants to use the appointment scheduler for their interim division, says Monda Declercq. “That option is less necessary for permanent consultants, as that is ideally just a one-time contact. But that’s obviously different for interim managers who are regularly placed on new assignments.”
The benefits
Integration with the ATS
The fact that Minggo integrates with their Carerix ATS is a major plus for ClearXperts. It allows them to easily use all the basic functionalities, and data input is automated immediately.
Good value for money
The value for money is also good according to ClearXperts. From the start, it was clear what benefits the software offered and what training, guidance, and support were included. What Minggo promised upfront was actually delivered.
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