An exceptional client experience: Randstad Group integrates with client systems

Randstad wants to give clients the freedom to use their own systems.
Randstad wants to make things as easy as possible for its clients, no matter which system they use.

Randstad wants to make things as easy as possible for its clients. That is why the company strives for something unique: customized digital solutions for all clients, regardless of whether they work with their own system or Randstad's.

Randstad wants to offer its clients the freedom to continue using their own systems, particularly for managing vacancies, scheduling, and hours worked. Key data, such as open vacancies, scheduling assignments, proposed profiles, or time registrations, must be exchanged automatically with Randstad. This ensures that updates from candidates, clients, or Randstad consultants are immediately reflected in all systems, without any manual work. But how do you achieve that?

The challenge: different systems, inefficiency

When companies look for new employees and engage Randstad, they often already use their own system for managing vacancies and schedules. This system often does not align with Randstad's, leading to an unnecessary amount of manual work. The Randstad consultant creates the schedule in their system but then has to email it manually to the client, who must then enter the information into their own system. Not exactly convenient!

Until now, Randstad offered its clients two options to solve this problem: using Randstad's client portal or working with systems that were already integrated with Randstad. This was a good solution, but not ideal, because clients simply want to keep working with their trusted systems. That is why Randstad looked for a way to let clients use their own systems, while information flows automatically from the Randstad system to the client's system and back.

Seamless integration with Minggo

Randstad is now working with Minggo to smoothly integrate its system with the various external systems that clients use in their collaboration, without requiring major adjustments. The result? A smooth, real-time exchange of data such as availability, schedules, and contract information. If a client, candidate, or recruiter makes a change—for example, an adjustment to the schedule—that change is immediately implemented in both the client's system and Randstad's. Clients can continue working with their own systems without any hassle, and Randstad does not have to build a new technical solution for every client.

How does it work?

Minggo acts as a smart 'adapter' between Randstad's system and the client's various systems. Whether it concerns scheduling software or a VMS, Minggo ensures that everything works together effortlessly.

Benefits for candidate, consultant, and client

For Randstad consultants, the major advantage is that they can continue working in their trusted systems. They do not have to log in to different systems repeatedly, which saves them valuable time.

Thanks to Minggo, clients can continue using their own systems, keeping the impact on their processes to a minimum. For candidates, it is simple: they only need to use one app, the Randstad app, to manage all their information. This means that availability and other data are automatically updated across all systems, without any extra steps.

For Randstad, the partnership with Minggo offers enormous benefits. The company can integrate new clients and systems without needing to have the technical expertise in-house or perform major technical adjustments. This provides greater flexibility and gives Randstad a unique competitive advantage with the client.

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