How to Build a Client Portal as a Recruitment Agency
A client portal or client environment helps recruitment agencies serve clients better and, above all, faster. It gives clients insight into open vacancies, proposed profiles, and hours worked. How do you build a client portal, and what are the possibilities?
What is a client portal?
Client portals give recruitment agencies' clients more control and insight into ongoing requests. The newest client portals don't just focus on transparency and follow-up, but also on online self-service. Common features:
- Track vacancy status
- Create new assignments
- View and approve proposed profiles
- Manage and sign documents
- Approve hours worked
- Share planning
- Overview of appointments
Benefits of a client portal
A client portal offers 24/7 access and self-service, leading to higher client satisfaction. It also reduces manual work.
How do you build a client or proposal portal?
Custom-built
Benefit: your environment is unique. Downside: integrations must be fully custom-built, which increases cost and turnaround time.
Client portal software
A platform with templates and an app builder that lets you create and personalize your own client environment yourself. Software like Minggo integrates with the major ATSs (Bullhorn, Carerix, Connexys, Salesforce).
Example: building a client portal with portal software
The Belgian recruitment agency Engineer X, specialized in engineers and technical profiles, built a client portal with Minggo. Clients now get an overview of proposed candidates per talent pool in their own environment, can see the recruiter's feedback, review the CV and watch a video, and invite or reject candidates for an interview at the push of a button.
